Here are some of the most frequently asked questions to help guide you through your shopping experience. If you have any additional questions or need further assistance, feel free to reach out to us on WhatsApp for prompt support. We're here to help!
How do I place an order?
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To place an order, simply browse through our products, add items to your cart, and proceed to checkout. Our website will guide you through the payment and delivery process.
What payment methods do you accept?
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We accept EcoCash, Innbucks, O’mari payments, and cash on delivery. Our sales representative will contact you after placing an order to confirm the payment details.
How long does delivery take?
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Delivery typically takes 1 to 7 days, depending on your location. You will receive a notification with the estimated delivery date after placing your order.
Do you offer free delivery?
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Yes, we offer free delivery within Harare. For other locations across Zimbabwe, we charge a small delivery fee.
Can I return or exchange a product?
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Yes, you can return or exchange a product within 7 days of receiving it, provided it is in its original packaging and unused. Please contact us for assistance with returns.
